Terms & Conditions

Last updated: January 1, 2025

Welcome to Luxe & Loom. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website.

1. Use of the Website

You may use our website for lawful purposes only. You agree not to use the site in any way that could damage, disable, overburden, or impair the site, or interfere with any other party's use and enjoyment of the site. You must not attempt to gain unauthorized access to any part of the website, accounts, or systems.

2. Account Registration

To access certain features of the site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information and to notify us immediately of any unauthorized use of your account.

3. Product Information and Pricing

We strive to ensure that all product descriptions, images, and prices on our website are accurate. However, we do not warrant that product descriptions or other content are error-free. Prices are subject to change without notice. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price and will notify you accordingly.

4. Orders and Acceptance

All orders placed through our website are subject to acceptance by Luxe & Loom. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraud. Once your order is accepted, you will receive an order confirmation email.

5. Payment

Payment for all orders must be made at the time of purchase. We accept major credit cards and other payment methods as indicated on our checkout page. All payments are processed securely through our third-party payment providers. You agree to provide current, complete, and accurate payment information.

6. Shipping and Delivery

We aim to ship orders promptly, but delivery times may vary depending on your location and the shipping method selected. Shipping costs and estimated delivery times are displayed at checkout. Risk of loss and title for products pass to you upon our delivery to the carrier.

7. Returns and Refunds

Our return and refund practices are described in our Refund Policy, which forms part of these Terms & Conditions. Please review the Refund Policy carefully before making a purchase.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Luxe & Loom or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or use any content from this site without our prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Luxe & Loom shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the website or the purchase of our products. Our total liability for any claim shall not exceed the amount you paid for the product in question.

10. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Luxe & Loom operates, without regard to its conflict of law provisions.

11. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website after any changes constitutes your acceptance of the revised terms.

12. Contact Us

If you have any questions about these Terms & Conditions, please contact us at [email protected].